System Status

System Issues

Wednesday 07 Dec 2016 08:33

Under Investigation: Email Log Entry 1000028417

Customers will be unable to connect to their email accounts via an email client. Webmail access is unaffected by this issue. Further information will be posted when available.

07 Dec - 11:33 - We have seen a re occurrence of this issue. Webmail remains unaffected.

07 Dec - 11:01 - This is now resolved.

07 Dec - 10:07 - We have seen a reoccurrence of this issue and are investigating the cause. Webmail remains unaffected.

07 Dec - 09:20 - This issue has now been resolved.

This issue is presently under investigation:

Planned Maintenance

Monday 05 Dec 2016 14:20

Resolved: Email Log Entry 1000028364

We will be carrying out upgrades to network infrastructure between 0700 and 0800 on Wednesday 7th December. During this time there is an expected impact to live email services lasting approximately 2 seconds.

This has now been resolved:

Monday 05 Dec 2016 17:22

Under Investigation: Virtual Servers Log Entry 1000028391

Maintenance will be carried out on our Virtual Server Platform on Tuesday 13th December between 19:00 and 22:00. There is no expected impact to service during this time but services will be running with reduced redundancy whilst the work is carried out.

This issue is presently under investigation:

Thursday 01 Dec 2016 17:16

Under Investigation: Web Servers Log Entry 1000028304

We will be carrying out important maintenance on our shared Linux hosting servers on Thursday 8th December between 20:00 and 23:59. As a result, websites hosting on these services will be unavailable during the maintenance period. 88.208.252.210 88.208.252.209 88.208.252.208

This issue is presently under investigation: